Home user or small business who needs help setting up system
and ongoing back-up in case of emergency? You need Bronze Support.
Bronze Support Features:
Unlimited incidents resolved via telephone
Guaranteed 3 hour response time
Unlimited on site visits to resolve problem
Guaranteed 48hr onsite response time
Option to have Axos Assist remote support
Operating hours 8.30 - 5.30pm
To purchase bronze incident support you must provide written or faxed authorisation for us to provide support. In the case of on-site visits, this may be done by signing form supplied by engineer on site. Minimum of 3 calls per year.
Charging structure:
On site support £50 per hour - no minimum time.
Call out charges:
Within a 5 mile radius of our offices - No call out charge.
Over 5 miles - £25 call out.
Over 10 miles - £50 call out.
Support
contracts
Bronze support 
